Discussion Points

Consolidating your point systems into a single application: With Salesforce public sector solutions, we can run your authority on a single platform and provide a single view of your citizens.

Streamlining Inefficient Processes: Manual and paper-based processes often lead to delays and errors as well as navigating multiple systems and applications to find data. With Salesforce Public Sector Solutions (PSS) , we empower you to optimise operations by automating tasks, digitising workflows, and integrating to your back-office systems. This results in improved service delivery, faster response times, and greater operational efficiency.

Enhancing Citizen Engagement: Traditional methods of citizen engagement have limitations in terms of reach and effectiveness. Our Salesforce Public Sector Solutions leverages cutting-edge technology platforms such as social media, mobile apps, and self-service forums. By embracing these tools, you can enhance citizen engagement, foster transparency, and enable an informed decision-making process.

Data Management and Analytics: Digital transformation equips local governments with the ability to harness the power of data analytics, artificial intelligence (AI), and machine learning. By leveraging these technologies, you can gain valuable insights, drive efficiency, make evidence-based policy decisions, and engage in proactive planning.