We can help empower your workforce, drive efficiencies, enhance citizen engagement, and enable data-driven decisions.
Consolidate every customer interaction, across services, into a unified repository through Salesforce Public Sector Solutions, to provide more joined-up support for vulnerable citizens and streamline processes. Adapt IQ excels in integrating multiple legacy systems into Salesforce and introducing automated data sharing – in line with GDPR – to enhance public service delivery.
Empower field teams with customised mobile apps, built by our experts using Saleforce Service Cloud. Guide them through each step in your approved quality processes, ensuring consistency. Then automatically generate documentation and capture essential data for seamless operations.
Deliver the service experience your customers demand, at every visit. Provide customers with full documentation at speed – and enable them to sign documents digitally. Exceed their expectations with tools that enable them to book appointments online, at a time that suits them. All powered by Salesforce and Adapt IQ.
Empower your field service team by placing customer knowledge at the core of their interactions. We can help you utilise Salesforce to offer a comprehensive customer history to your entire team whenever they engage with clients.
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Local Government’s Mission Local Government’s mission is to provide citizens, public and private institutions, and businesses with the infrastructure to build sustainable, scalable, and happy communities. Ensuring that public agencies…
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Background In today’s commercial world its actually incredibly difficult to find organisations that do not have any form of CRM in place. That said, however, user adoption of CRM platforms…
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The Impact Eastleigh Borough Council transformed the way it delivers housing by launching a first-of-its-kind Salesforce solution to manage sales, customisation, compliance, and snagging in one place. With a fully…
