To initiate the engagement, several workshops were run to review and discuss the exiting operating model and identify any systems that may be suitable candidates to retain. The resulting architecture was designed to support Bohemia Canvas to manage the complete lifecycle of their business by delivering systems and processes to:
- Identify and market to potential franchisee’s;
- Register franchises and support them to market and trade with their customers;
- Manage the franchise revenue model;
- Fulfil manufacturing sales, whether that be via the franchises or directly;
- Report on franchise performance using advanced analytics tool;
- Provide an ecommerce sales channel for the new luxury retail brand.
Due to the scale of the ‘To Be’ Operating Model, Adapt IQ also divided the target architecture into four separate phases allowing for a more progressive approach to its delivery. Each phase provides valuable functionality to Bohemia Canvas to support their most compelling needs at the time.
Finally, Adapt IQ offered recommendations to how LPM Bohemia should define the scope for each delivery partner ensuring they work together to successfully delivery a change programme of this magnitude.