Provide domestic (B2C) customers with an outstanding experience for repairs and maintenance. Equip engineers with a mobile app that delivers the information they need to personalise the service – from alerting customers if they are delayed on route, to accessing information about previous call-outs. With our support, you can transform the service experience, drive satisfaction and minimise complaints.
Provide domestic (B2C) customers with an outstanding experience for repairs and maintenance. Equip engineers with a mobile app that delivers the information they need to personalise the service – from alerting customers if they are delayed on route, to accessing information about previous call-outs. With our support, you can transform the service experience, drive satisfaction and minimise complaints.
Empower your field teams in remote locations with the same powerful tools used at better-connected sites. Streamline the update process of centralised records by updating documents as soon as field workers regain internet connectivity. Our expertise lies in crafting mobile apps and workflows using Salesforce, empowering your teams to excel whether they are online, offline, or off-grid. With our support, your field operations will thrive with efficiency and effectiveness, regardless of their location.
Make the day-to-day work of your field teams more rewarding, through a greater focus on their safety and wellbeing and on increasing customer satisfaction. Allow workers to focus on deploying their technical knowledge and skills, by streamlining documentation and admin.
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The Impact Lightsource BP transformed the way it operates by implementing a scalable Salesforce solution that unites teams, simplifies compliance, and supports its mission to lead the global energy transition….
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The Impact Kind Wealth transformed the way it delivers financial advice by implementing a tailored Salesforce solution that centralises client data, automates admin, and streamlines every stage of the client…
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The Impact Eliot Partnership transformed the way it manages executive search by implementing a customised Salesforce solution that centralises candidate tracking, invoicing, referral management, and global collaboration. With seamless Outlook…
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The Impact Eastleigh Borough Council transformed the way it delivers housing by launching a first-of-its-kind Salesforce solution to manage sales, customisation, compliance, and snagging in one place. With a fully…
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The Impact B2C2 accelerated client onboarding and cut down manual admin by automating compliance and risk checks directly within Salesforce. This streamlined approach improved client retention, enhanced regulatory compliance, and…
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Introduction I would think it is fair to say that you’ve probably seen how quickly technology is moving since the pandemic. With consumers, service users and the public wanting quicker…
