Deliver personalised experience
Use the powerful customer data management capabilities of Salesforce Service Cloud to personalise the service experiences and drive loyalty. With a comprehensive view of each customer's preferences and interactions, we can help you tailor your service, creating engaging and customised experiences that meet your customer’s needs.
Harness automation and self-service
Empower customers with the self-service options they desire, backed by the reliable Salesforce Service Cloud solution. Allow them to effortlessly find answers on their own and leverage automation to craft seamless self-service experiences. With Salesforce's integrated platform, every customer interaction is recorded, ensuring comprehensive tracking and valuable insights. Our experts are ready to provide guidance at every step of the journey.
Accelerate implementation, accelerate ROI
Get started with Service Cloud faster with Adapt IQ’s Service Cloud Accelerator.
With features including highly efficient Case Management processes, Live Agent Workflows, Knowledge and Articles, as well as key ISV plug-ins, your customers will benefit from a better-connected, seamless experience.
