Consolidate every customer interaction, across services, into a unified repository through Salesforce Public Sector Solutions, to provide more joined-up support for vulnerable citizens and streamline processes. Adapt IQ excels in integrating multiple legacy systems into Salesforce and introducing automated data sharing – in line with GDPR – to enhance public service delivery.
Streamlining Inefficient Processes:
Manual and paper-based processes often lead to delays and errors as well as navigating
multiple systems and applications to find data. With Salesforce Public Sector Solutions
(PSS), we empower you to optimise operations by automating tasks, digitising workflows,
and integrating to your back-office systems. This results in improved service delivery, faster
response times, and greater operational efficiency.
Enhancing Citizen Engagement
Traditional methods of citizen engagement have
limitations in terms of reach and effectiveness. Adapt IQ's Salesforce Solutions
leverages cutting-edge technology platforms such as social media, mobile
apps, and self-service forums. By embracing these tools, you can enhance
citizen engagement, foster transparency, and enable an informed decision-
Data Management and Analytics:
Digital transformation equips local governments
with the ability to harness the power of data analytics, artificial intelligence
(AI), and machine learning. By leveraging these technologies, you can gain
valuable insights, drive efficiency, make evidence-based policy decisions, and
engage in proactive planning.
Adapt IQ and Salesforce have partnered together to bring you a complete suite of
Local Government solution which covers the following:
Permits & Licenses
Local Government Digital Transformation: Pathways, Challenges, and Solutions
Local Government's mission is to provide citizens, public and private institutions, and businesses with the infrastructure to build sustainable, scalable, and happy communities. Ensuring that public agencies have the right tools, techniques, and approaches to serve their citizens is critical to the success of this mission.